1. Introduction
Juan Pablo Salgado ("we", "us", or "our") operates the Flo mobile application. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with Chile's Law 21.719 on Personal Data Protection and the European Union's General Data Protection Regulation (GDPR).
2. Data controller
Juan Pablo Salgado
Contact: hola@floup.app
3. Data we collect
- Account data: name and email address (provided during registration).
- Usage data: habits, tasks, focus sessions and journal entries (stored locally on your device).
- Subscription data: purchase history managed by RevenueCat and Apple/Google.
- Technical data: app version, device type, operating system.
4. How we use your data
- To provide and maintain the App
- To manage your account and subscription
- To send important notifications about your account
- To improve the App based on usage patterns
- To comply with legal obligations
5. Legal basis for processing (GDPR)
- Contractual necessity: to provide the service you requested
- Legitimate interest: to improve and maintain the App
- Legal obligation: to comply with applicable laws
- Consent: for optional features and communications
6. Data storage
Most of your personal data (habits, tasks, sessions, journal entries) is stored locally on your device. Account data is stored securely using Google Firebase. Subscription data is managed by RevenueCat.
7. Data retention
We retain your account data for as long as your account is active. Local data remains on your device until you delete the App or clear your data. You can delete your account and all associated data at any time from the Profile section.
8. Your rights
Under Law 21.719 and GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Delete your data ("right to be forgotten")
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at: hola@floup.app
9. Data sharing
We do not sell your personal data. We share data only with:
- Google Firebase (authentication)
- RevenueCat (subscription management)
- Apple / Google (payment processing)
All third parties are bound by data protection agreements.
10. International transfers
Your data may be processed in servers located outside Chile. We ensure appropriate safeguards are in place in compliance with Law 21.719 and GDPR.
11. Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.
12. Breach notification
In case of a data breach that may affect your rights, we will notify you and relevant authorities within 72 hours as required by Law 21.719 and GDPR.
13. Children's privacy
Flo is not intended for children under 13 years of age. We do not knowingly collect data from children.
14. Changes to this policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the App or by email.
15. Contact
For privacy-related questions or to exercise your rights:
Email: hola@floup.app